Legal
Refund Policy
Last updated: September 23, 2026
Clienti is free during beta. This policy explains what that means for payments and refunds today, and what will happen when paid plans are introduced.
Current beta access
Beta access to Clienti is free, and no payment method is required to sign up or use it. We don't charge a subscription fee for beta access, so there are currently no Clienti subscription charges to refund.
Future paid plans
When Clienti introduces paid plans, the pricing and billing terms will be shown to you before any charge is made, and the refund and cancellation terms that apply will be disclosed before paid billing begins. We'll update this policy at that time. See also our Terms & Conditions.
Billing errors
If you believe you have been charged by Clienti in error, more than once, or in a way that doesn't match the billing terms shown to you, contact us and we'll look into it.
Your legal rights
Nothing in this policy excludes, restricts or modifies any right or remedy you have under applicable law that cannot lawfully be excluded, restricted or modified.
Contact
Billing questions? Email team@therefinedrealtor.com.